Last updated: October 20, 2026
When you request a quote, schedule service, or contact us through this website, we may collect information you provide directly, such as your name, phone number, email address, service address, and details about your garage door issue. We may also automatically collect basic technical information (such as browser type and pages visited) through standard website analytics.
We use the information you provide to respond to service requests, schedule appointments, provide quotes, and communicate with you about your project. We do not sell your personal information to third parties.
We may share information with service providers who help us operate our business (such as scheduling software, payment processors), and only to the extent necessary for them to perform those services on our behalf.
This website may use cookies or similar technologies to understand site usage and improve the browsing experience. You can control cookie preferences through your browser settings.
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure.
You may contact us at any time to ask what information we have on file, request corrections, or ask that it be deleted, subject to any recordkeeping requirements we're legally obligated to follow.
Questions about this policy can be sent to ontimeproz@gmail.com or (972) 877-9030.
